| 341234 B.C. LTD. Company Profile | |||
|---|---|---|---|
| Company Name | 341234 B.C. Ltd. | ||
| Operating Name | Microserve | ||
| Establishment Number | 234567036769 | ||
| Website | Visit 341234 B.C. Ltd. Website | ||
| Phone | 780-496-9585 | ||
| Established Year | - | ||
| Province | Alberta | ||
| Address | 9657, 45 Ave NW EDMONTON,Alberta T6E 5Z8 |
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| Business Activity | Services | ||
| Conatct Person | Larry Stefanishen (Alberta Regional Manager) | ||
| Phone Number | 780-496-9585 | ||
| Fax Number | 780-496-9653 | ||
| Country of Ownership | Canada | ||
| 341234 B.C. Ltd. Company Services | |
|---|---|
| Service | Service Description |
| IT Procurement Solutions | Microserves procurement solution provides excellent value to our clients through: Pre-Sales Consultation & Support - Our experienced and highly qualified procurement team is well-versed in a wide range of industry leading technologies and solutions. Dedicated Account Team When working with Microserve youll work with a consistent team of people who are familiar with your business needs and technical environment. Manufacturer & Distributor Relationships We maintain strong relationships and high level authorizations with industry leading IT manufacturers and distributors, allowing us to provide the best possible pricing and delivery. Local Warehouse & Configuration Centers - Microserve maintains local warehouse and configuration facilities at all of our branches to provide our clients with access to local inventory and accurately staged delivery. Ongoing Support - We provide ongoing support for the products and solutions we sell, including implementation and configuration services, operational support, break/fix support for hardware both in and out of warranty, management of ongoing hardware and software support, and equipment disposal services. E-procurement - Microserve offers a 24/7 e-procurement web solution for our customers and will create a web-based ordering solution that works best for your business. The features of Microserve's website include real-time product availability and pricing, 24/7 customer account access, customer specific products and pricing, and customer specific business rules. |
| Technology Lifecycle Management | Microserve offers a proven, integrated Technology Lifecycle Management Solution for desktops, laptops, and related products, which incorporates all of: Procurement Asset Management Hardware Configuration & Testing Imaging & Image Management Software Installation & Configuration Onsite Deployment and User Orientation Hardware Break/Fix Move/Add/Change Services Decommissioning & Disposal This solution involves managing the lifecycle of hardware from when the asset is initially purchased and deployed, through its useful life, and finally through decommissioning and disposal. Microserves solution incorporates Asset Management into all phases of the product lifecycle. Microserves solution can be modified and customized to meet the unique requirements of our clients. |
| Network and Security | Microserves Network and Security Solutions team is well-versed in the end-to-end architecture and management of a wide-range of industry leading networking solutions for mid-sized to large enterprise organizations. Our consultants have the skills necessary to optimize the security and performance of your network running any combination of data, voice, videoconferencing and wireless. Microserves superior Network and Security services include expertise in areas including; Network Assessment and Recommendations IP Telephony Readiness Assessments Architecture and Implementation Network Performance Optimization, including converged networks Ongoing Management and Maintenance Advanced Network Security including firewalls, anti-spam, and VPNs Wireless LAN and WAN Digital signage Videoconferencing |
| Server and Storage | Microserve provides design, implementation and ongoing support for your server and storage infrastructure. Our experienced and talented team will provide you with a robust, secure, redundant infrastructure through multiple hardware and software support options and competitive service level agreements. Microserve will customize your Server and Storage strategy to align with your key business and IT objectives. For more information on the specific services and solutions that Microserve offers, please visit the sections listed below: Microsoft Solutions Virtualization Data Centre Storage Services Back-up, Archive and Recovery |
| Help Desk | Whether you have 20 employees in a single location, or thousands of employees spread across numerous offices, Microserve offers scalable and flexible Help Desk Services for your organization. We provide cost effective and high level customer services to your end users allowing you to free up your internal IT resources to focus on more strategic initiatives. Our Help Desk Services include: Support for standard end-user and customer specific line-of-business applications High first call resolution rates achieved through effective use of remote support technologies Guaranteed commitment that you will receive consistent service levels that are suited to your business requirements Continual monitoring and reporting of service level to improve service delivery Local Help Desk Representatives, based in Western Canada High value for dollar solutions with flexible and competitive pricing models Large qualified team of technical support personnel available to support your business |
| Strategic IT Outsourcing | Microserve recognizes that businesses today face challenges due to; Increasing business complexity Rising user demands Budgetary pressure Difficulty in recruiting, training, and retaining skilled IT staff Microserves Strategic IT Outsourcing Services provide our clients with the solutions to overcome these challenges. We provide reliable management of your technology services to allow you to focus on your core business. Microserves outsourcing solutions can reduce total costs associated with an in-house IT department, in addition to improving reliability of service levels and preventing harmful downtime. These IT Outsourcing Solutions include; Server and Network Management Desktop Management and End User Support Print & Image Management |
| Managed Services | Microserve Managed Services provide remote monitoring and systems management capabilities to complement more traditional break/fix and block service type engagements. The true value of our Managed Services offering lies in increased availability due to proactive systems management and access to the expertise and resources found only in larger organizations. Microserve Managed Services solution will keep your systems running and identify issues before they cause harm to your business. Our approach will enable predictable, business-focused IT services that will optimize your operations, manage your risk, and deliver measurable business value. Our clients are increasingly evaluating what is core to their business and weighing the benefits of turning non-core but critical functions to the management of outside partners. Through our Managed Services model, you will be freed to focus on the more strategic endeavours of your business. While IT remains a tremendous enabler of productivity and change, Microserve understands that it is also a source of incredible risk. Our Managed Services offering will minimize the inherent risk associated with your IT infrastructure and mitigate the impact arising from any potential IT failure. Microserve's Managed Services include the following features: Complete Server Performance Monitoring Windows O/S patching Security Necessities Premium User Support Back-up foundation IT consulting PC Care and Maintenance Unlimited Network Support and Maintenance Reporting and Client Feedback |
| Voice Services | Microserve has the expertise to implement a variety of voice systems from the most basic to sophisticated call centre solutions. Through Mitels superior product offering, We will assist your business in simple, scalable, and secure telephony applications that increase your productivity and reduce your costs. Enterprise Communications Microserve recognizes that managing the complexity of communications in a large organization is critical to business success. Our Enterprise Communications provide for a fully integrated communication solution that allows you to lower your operating costs through IP communications. Small and Medium Businesses Our team is pleased to offer a suite of communications solutions from Mitel that is made specifically to meet the needs of your small business. Microserves Small and Medium VoIP solutions provide our clients with all of the advantages of enterprise level systems, at a fraction of the cost. Unified Communications Through Mitel Unified Communications (UC), Microserve offers you with simple tools for productive, flexible and high quality voice and data communications. These solutions work on standards-based network infrastructure including Microsoft Exchange and OCS, or IBM Lotus Notes and Sametime. Mobility Our Mobility solutions allow our clients to save significantly in communications costs by enabling your remote teleworkers and staff in mobile offices to work as though they were on location. While in the office, our Mitel Mobility solution saves our clients money by allowing them to easily switch cellphone calls to a desktop phone, or vice-versa. Messaging Microserves unified messaging systems allow for robust solutions for companies of all sizes. Our innovative voice messaging and email integration can store all of your mission critical messages in one location to enable efficient access to easily retrieve, store, and send from wherever you happen to be. Customer Interaction Microserve provides innovative call center solutions to allow you to meet your customers expectations and demands. Mitels contact center management systems streamline the process of managing a call center to ensure that your agents have the tools they need for timely and effective communications. |
| Print and Imaging | Microserve's Print & Imaging Solutions team has the essential knowledge and expertise to understand individual business requirements and assist you in providing a complete print management solution. We will help your business keep your printing costs in line and in understanding why they are not. Our print management solution leverages strong partnerships with industry leading manufacturers including HP and Lexmark to deliver affordable output solutions that are scalable to meet business needs in times of growth. Combined with a carefully constructed print strategy, we work with our clients to capitalize on new technologies, to improve efficiencies, and to lower your costs. We recognize that in the pace of todays world, many organizations do not have the time or expertise to divert resources to understand their printing needs and costs. Microserve can assist your organization in saving money and time, allowing you to focus more on your core business. We offer management and workflow efficiency solutions that are tailored to your printing needs, from operational administration of office network printers and mission-critical business printers, to the creation of high-speed, on-demand printing environments. We also offer professional services including reporting, environment analysis, and custom software design to help understand your costs and improve your bottom line. |
| Videoconferencing and Audio Visual | Our videoconferencing solutions help people communicate and collaborate more naturally across a variety of organizations. Microserve videoconferencing proves an effective medium for meetings, announcements, training, and project management with the personal impact of face-to-face contact. In addition to reducing the travel costs to meetings, videoconferencing will further enable your business to reduce its impact on the environment. Microserve is proud to have partnered with Polycom, a worldwide leader in videoconferencing technologies. Our team will provide you with the experience to ensure the effective design, implementation, and support for small to large-scale videoconferencing solutions. Microserves Polycom solutions also include the exciting option of desktop videoconferencing. This technology allows you to reach premium performance levels typically reserved for the most expensive group systems. The Polycom PVX works in conjunction with your PC and USB camera to provide the highest quality videoconferencing and audio experience in the industry, at the convenience of your personal computer. Microserve views videoconferencing as one component of your infrastructure and your comprehensive unified communication strategy. As such, we provide related services in many areas including network consulting to ensure quality of network service for videoconferencing, IP telephony, and messaging solutions. |
| Applications and Web Development | Microserve Applications and Web Development specializes in the development of custom software and web sites to provide a real advantage for companies seeking to create new business solutions or enhance or manage their existing ones. Our experienced and talented team will design, build, test, implement, and support your applications within our strict quality standards, and fully integrate the solution into your business processes and system environments. Microserve also offers complete web development services that include requirements gathering, web design, and ongoing site maintenance. We seek to establish long-term relationships with our clients and are committed to supporting your application throughout its lifecycle. Microserves comprehensive offering includes the following service lines; Database Optimization Custom Development Applications Support Web Development Web Support and Maintenance The Microserve Development Process Offer initial consultation to understand your business need Gather requirements to clearly define the scope of the project Design baseline and define system specifications Use design specifications to program the application Conduct extensive testing and debugging procedures Implement the new application Perform integration and user acceptance testing Finalize application documentation and user manuals Conduct post-implementation reviews |
| IT Staffing | IT Professionals to augment your internal IT team on a short or long term contract basis Permanent Placement Services Contract-to-Hire Placement Services Why Hire from Microserve? Our team at Microserve has worked in the IT industry for over 20 years and we understand the technical and soft skills it takes to see businesses succeed. Microserve is committed to screening all candidates through technical interviews to ensure that our clients are consistently satisfied with the resources we provide. Microserve offers contract, temp-to-perm, and permanent staffing services across all IT disciplines and all levels. Our focus is on developing the best IT staffing solution and hiring the best staff to ensure that your goals are met. We will present you with a select number of strong candidates whom we have personally interviewed and qualified to match your needs on both a technical and soft skills basis. Candidate Assessment Armed with an in-depth understanding and knowledge of our clients business needs, we follow a comprehensive resource pre-screening process which includes as applicable; Develop a position description and/or profile, which will reflect the responsibilities of the position, as well as the experience and the skills required. Activate multiple recruitment channels, including but not limited to direct recruiting, referrals, multimedia advertising, searching our internal database and external databases, in addition to other networking. Schedule an interview with potential candidates to better understand their interests and personality. Consult with a member of our technical team to validate the candidates skill set, and possibly arrange for separate technical interviews. Conduct three professional reference checks prior to resource submission to the client. Guide the candidate through a personality profile evaluation to help ensure that the resource is a good cultural as well as technical fit. Ensure that the resource has met all the required security clearance for the position. |
| 341234 B.C. Ltd. Company Business Activity | |
|---|---|
| Activity ID | Activity |
| 417310 | Computer, Computer Peripheral and Pre-Packaged Software Wholesaler-Distributors |
| 541510 | Computer Systems Design and Related Services |
| 561310 | Employment Placement Agencies and Executive Search Services |
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