RADAR Solutions Group Inc. Located at 1 McLaughlin Cres., KANATA,Ontario, K2L 2P9, , Kanata, Ontario. .

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RADAR Solutions Group Inc.

About Radar Solutions Group Inc.

Radar Solutions Group Inc. registered place of business address in record is: 1 McLaughlin Cres., KANATA,Ontario, K2L 2P9, Canada

Company Name RADAR Solutions Group Inc.
Establishment Number 234567013806
Website Visit RADAR Solutions Group Inc. Website
Phone 613-271-8075
Established Year -
Province Ontario
Address 1 McLaughlin Cres.
K2L 2P9
Business Activity Services
Conatct Person Ray Marchand (President)
Phone Number 613-271-8075
Fax Number 613-599-6727
Country of Ownership Canada
RADAR Solutions Group Inc. Company Services
ServiceService Description
IT Services ConsultingThe RADAR Solutions Group has Planning, Design, Implementation and Operational improvement competencies to assist organizations build or improve Service Desks and Call Centres. In the outsourcing market place RADAR Solutions Group provides value-added services in outsourcing engagements. RADAR Solutions Group also provides Assessment and Improvement consulting services aimed toward helping customers improve their service organizations. This service offers evaluations of clients existing service delivery operations and provides recommendations for improvements based on the HDI (formerly Help Desk Institute) Support Centre Certification (SCC) Maturity Model. RADAR is also an HDI Authorized Training Partner delivering the full HDI certification training calendar. As well RADAR is the HDI SCC Auditor for Canada.
TrainingRADAR is an HDI Authorized Training Partner delivering the full HDI certification training calendar including: Customer Service Representative (CSR) Support Center Analyst (SCA) Desktop Support Technician (DST) Support Center Team Lead (SCTL) Support Center Manager (SCM) Knowledge Centred Support (KCS) Knowledge Management standards RADAR Solutions Group has developed training seminars for Help Desk and customer service personnel. To date, RADAR Solutions Group delivers three highly acclaimed soft skills training courses. 1. Quality Customer Support - teaches the skills required to address the six classic customer types. 2. Quality Troubleshooting Techniques - teaches a process approach to solving problems. 3. Making Light of Stress - a half day seminar that addresses the every day stresses we all experience in a very unique way. Participants in this popular seminar come away with a definitive plan for addressing their personal stress. RADAR Solutions Group is also developing management training seminars as part of the "Quest For Knowledge" series. Subjects in this series will include: - Service Level Management - Employee Performance Management - Managing for Results - Planning Service Centre Metrics
RADAR Solutions Group Inc. Company Business Activity
Activity IDActivity
611420Computer Training
541612Human Resources Consulting Services
541619Other Management Consulting Services
611430Professional and Management Development Training
611690All Other Schools and Instruction

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