Disability Management and Workers' Compensation Consulting
We provide specialized return to work services to workers and
employers to minimize the effects of workplace illness or
Caldwell O'Hearn Inc. is expert in the provision of
disability management, claims management, early safe return to
work, Loss of Earnings assessment and vocational evaluation.
Disablility Managment Training
Caldwell O'Hearn can design and implement return-to-work systems
to assist companies to become self-sufficient in handling
straight-forward workers' compensation claims. We will determine
your needs, develop and document policies and procedures that
define and assign responsibility for return to work activities.
Your custom-tailored program will include training for your
personnel who are responsible for return to work matters.
A typical program may include a disability management manual,
company policy, procedures, accountability framework, evaluation
framework, communications plan, training materials and in-house
Caldwell O'Hearn provides consulting services primarily in a
train-the-trainer format to management groups and union
representatives to help them become self-sufficient in this area.
Caldwell O'Hearn provides training through seminars and
conferences on a daily fee basis. Principals Jeff Caldwell and
Terry O'Hearn are accomplished public speakers and seminar
leaders. Popular seminar topics include: workers' compensation
legislation demystification, claims management, disability
management, modified work programs, experience rating and
Transferability of Skills Assessment (TSA) - useful to determine
existing skills that can be used to speed the return to work
effort. The TSA identifies jobs compatible with the client's
functional, vocational and intellectual abilities. Involves a
labour market analysis and expected wages upon return to work.
Vocational Evaluation - the goal of a vocational evaluation is
to establish the evaluee's vocational profile (vocational
strengths, limitations, barriers) which will then be utilized to
facilitate the rehabilitation process and return to work.
Labour Market Analysis - a report outlining current job
existence/availability, physical demands, environmental factors,
wages, demographics, qualifications required and employment
trends in the client's field(s) of choice in his/her geographic
Psycho Vocational testing - used to generate appropriate
recommendations with regard to future occupational options.
Recommendations typically include suggestions of possible job
placement options and/or educational or retraining
possibilities. In addition, comments will be made with respect
to any management or intervention programs that may be required
to assist the client in achieving the goals proposed.
Ergonomics/Workplace design/Physical demands analysis - our long-
term experience with injured worker populations has shown over
85% of pre-accident work situations can be modified at minimal
cost to allow the employee to return to his/her regular job.
Residual Earnings Capacity Assessment - used to determine the
loss in earnings capacity incurred as a result of the
illness/injury suffered by the client. Functional ability
information is combined with vocational assessment and labour
market data to form a profile of maximal earnings potential post-
injury. The client's personal and vocational characteristics are
considered in the formulation of the REC.
Job Search Training
Caldwell O'Hearn offers effective training in job search
techniques. Our goal is not to impart the skills necessary to
find employment - our goal is to see the client employed! The
four week training course, taught in an adult-learner group
environment, thoroughly covers the basics of job search - goal
identification, resume writing, cover letters, interview
techniques, the labour market, self-assessment, applications,
etc. Participants are guided through the job search process and
practice interview and cold-call techniques.
Caldwell O'Hearn has on staff an experienced job developer who
is skilled in placing clients with disabilities.